Warranty

Warranty Coverage at The Stellaris Collection

Every watch and jewelry piece we sell is covered. Which warranty applies depends on the piece, as set out below. Coverage runs from the date of purchase.

Watches Still Under Manufacturer Warranty

If your watch is still covered by its original manufacturer warranty, that manufacturer warranty applies. We are happy to help you coordinate a claim with the manufacturer.

1-Year The Stellaris Collection Warranty

Every watch that is no longer under manufacturer warranty is covered by a 1-year warranty from The Stellaris Collection against mechanical defects under normal use.

5-Year The Stellaris Collection Warranty on Customized Pieces

Every piece customized by The Stellaris Collection, including our meteorite Rolex conversions, is covered by a 5-year warranty from The Stellaris Collection against mechanical defects under normal use.

Jewelry Warranty

Fine jewelry is covered by a 6-month warranty covering craftsmanship defects and stone loss under normal wear.

What Is Not Covered

Warranty coverage does not extend to accidental damage, misuse, water exposure beyond a watch's rated resistance, normal wear and cosmetic marks, loss or theft, or any piece that has been opened, modified, or serviced by an unauthorized third party.

How to Make a Claim

Email info@thestellariscollection.com or call or text (213) 444-0926. We will confirm your coverage and give you insured shipping instructions for sending the piece to us. Please contact us before having the piece opened or serviced anywhere else, as unauthorized service can void coverage.

Authenticity Guarantee

Separate from warranty coverage, authenticity is 100% guaranteed on every timepiece we sell. Every watch is independently authenticated and inspected before listing, and re-verified before shipment.